Contact Us for Pricing & Availability
Contact Us for Pricing & Availability
Your senior dog, medicated cat, anxious pet, or animal with special needs deserves more than standard care. We are equipped, trained, and experienced with exactly that — in your home, on your pet’s terms.
Most pet sitters are set up for healthy adult pets on a standard schedule. We are set up for the ones who need more — and we take those needs seriously rather than fitting them around a standard template.
Aging pets have specific physical, cognitive, and environmental needs that standard care does not address. We understand the difference between an aging dog that is slowing down and one that is in pain, and we manage their care accordingly.
From daily oral medications and insulin injections to ear drops, eye drops, and subcutaneous fluids — we manage medication schedules with the precision they require. A missed dose or incorrect administration is not an acceptable outcome.
Dogs with separation anxiety, noise sensitivity, or reactive behavior toward strangers require carers who understand dog body language and do not push interactions before a dog is ready. We take the introduction process at the dog’s pace, not ours.
Blind or deaf pets, animals recovering from surgery, pets with neurological conditions, and those with chronic illness all require specific accommodations. We discuss every pet’s individual needs before the first visit and build care around them.
Caring for a senior or medicated pet requires a different foundation than standard pet sitting. Here is specifically what that means in practice.
Special needs pets receive a dedicated assessment visit — not a brief meet-and-greet but a proper conversation about the animal's condition, medication schedule, behavioral profile, and the specific accommodations their care requires.
We have worked with diabetic dogs and cats, animals with cardiac disease, pets with epilepsy, dogs with degenerative joint disease, and animals recovering from surgery. We understand what each condition means for daily care — not as a generality but in the practical decisions that matter visit to visit.
Special needs pets get more thorough end-of-visit reporting — food intake, medication administered, any behavioral or physical changes observed, and a direct flag if anything is outside the expected range for that animal. You are never left guessing about what happened during your absence.
Every special needs arrangement comes with a pre-agreed protocol for vet escalation — who to call first, what threshold triggers an emergency vet visit, and how the owner is notified. This is agreed before the arrangement begins, not improvised during a crisis.
Medication administration is one of the most common reasons Jacksonville pet owners need specialist care. We are trained and experienced in the full range of administration types.
— We use verified administration techniques — including concealment methods, direct pilling, and oral syringe — and confirm every dose was actually received, not just offered.
— Insulin administration for diabetic pets, with confirmed food intake before every dose. Site rotation, correct timing, and immediate owner notification if a pet refuses food or a dose concern arises.
— Correct technique for ophthalmic drops, otic medications, and topical treatments — including warming drops to room temperature and confirming the dose reached the right location.
— Every medicated pet has a written chart on site. Every dose administered is logged with timing and any relevant observations. You have a complete record when you return.
All standard services are available to pets with special needs — adapted to their specific requirements and managed with the additional attention they warrant.
Scheduled visits adapted to your senior or special needs pet — including medication administration, condition monitoring, and detailed reporting after every session.
Full overnight coverage for medicated, senior, and special needs pets — including morning and evening medication, condition monitoring, and complete home security throughout your trip.
Shorter, more frequent walks at a pace appropriate for aging joints — with heat management, surface checks, and pacing guided by your dog’s comfort rather than a fixed schedule.
Full or half-day in-home daycare adapted for senior dogs, anxious dogs, and those requiring medication administration during the day — not a facility environment but your home.
Daily visits for senior cats, diabetic cats, and those with chronic conditions — including insulin administration, subcutaneous fluids, oral medication, and appetite monitoring.
Standard service rates apply to special needs pets. Additional medication administration carries a modest add-on fee — always disclosed before booking is confirmed.
Special needs pets receive a more thorough onboarding than standard care arrangements. Here is what the process looks like.
Tell us about your pet — their condition, medications, behavioral profile, and what you need covered. We confirm we can accommodate their specific requirements before anything is booked.
We come to your home for a dedicated assessment — meeting your pet, reviewing medications, going through the care routine, and identifying any accommodations their situation requires.
We build a written care plan — medication chart, emergency protocol, vet contacts, escalation thresholds — before the first care session begins. Nothing is left to memory or improvisation.
Every visit is logged, every medication confirmed, every observation reported. If anything falls outside your pet’s expected range, you hear from us — not after the fact but in real time.
Robin is absolutely wonderful! My cat has never been this comfortable with anyone else. She’s patient, caring, and truly understands pet behavior.
Team Manager
Robin is absolutely wonderful! My cat has never been this comfortable with anyone else. She’s patient, caring, and truly understands pet behavior.
Team Manager
Robin is absolutely wonderful! My cat has never been this comfortable with anyone else. She’s patient, caring, and truly understands pet behavior.
Team Manager
Robin is absolutely wonderful! My cat has never been this comfortable with anyone else. She’s patient, caring, and truly understands pet behavior.
Team Manager
More questions? Call us at (862) 432-5645 and we will walk you through it.
Yes. We administer insulin to diabetic pets with confirmed food intake before every dose. We track injection site rotation, correct timing, and know the signs of hypoglycemia that require immediate intervention. We will never administer insulin to a pet that has not eaten. If your pet refuses food before a scheduled dose, you are notified immediately and we follow the protocol your vet has established for that situation.
Anxious dogs receive a staged introduction process — typically four or more visits before the first care session — that builds familiarity gradually rather than dropping the dog into a full care arrangement with a stranger. We learn the dog’s specific triggers, avoid departure rituals that build anticipatory anxiety, and use camera monitoring to confirm the dog is settling. We also discuss medication options with you if behavioral approaches alone are insufficient for your dog’s anxiety level.
Straightforward oral medications — a single daily pill given with food — are included in the standard visit rate. Complex or multiple medications, injectable medications, and visits where medication administration is the primary purpose of the visit carry a modest add-on fee. This is always stated clearly in your quote before any booking is confirmed. There are no surprise charges on the invoice.
Senior dogs with mobility limitations receive walks adapted to their pace and capacity — shorter distances, rest breaks as needed, surface awareness for joints (avoiding stairs, rough terrain, and surfaces that require significant effort), and heat management appropriate for a dog whose thermoregulation may be less efficient than a younger animal. We do not push a senior dog to walk further or faster than is comfortable for them. The goal of the walk is wellbeing, not distance.
Every special needs care arrangement has a pre-agreed escalation protocol — specific thresholds that trigger a vet call, an emergency vet visit, or owner notification depending on what is observed. If your pet shows signs outside their expected range — reduced appetite, behavioral change, apparent pain, or any medication-related concern — you hear from us immediately, not at the end of the visit. We do not observe and wait when something looks wrong.
We have worked with a wide range of conditions — cardiac disease, epilepsy, chronic kidney disease, hypothyroidism, Addison’s disease, post-surgical recovery, mobility limitations from neurological conditions, and more. The right question is whether we can accommodate your pet’s specific situation, which is best answered in a direct conversation. Call us and describe your pet’s needs — we will tell you honestly whether we are the right fit.
Ace Home Pet Care provides specialist in-home care for senior pets, medicated animals, anxious dogs, and pets with chronic conditions across Jacksonville, FL. The first step is a conversation — no obligation, no commitment until you are ready.
In-home visits from $18/visit
Senior-paced walks from $18/walk
In-home daycare from $35/session
Full overnight from $75/night
Daily visits from $22/visit
Transparent pricing, no surprises
